Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly and safely across Pakistan.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Major Cities: 2–4 business days

• Remote Areas: 4–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

• Standard Shipping: PKR 250 nationwide.

• Free Shipping: Available on selected promotions or qualifying orders.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan. Please ensure someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email (where available) so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address and contact details are accurate before placing your order. We are not responsible for delays caused by incorrect or incomplete information.

Delivery Delays

While we strive to deliver all orders on time, unexpected courier issues, severe weather, or public holidays may cause delays. We appreciate your patience and understanding.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact our customer support within 48 hours of receiving your parcel. We will review your request and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.